1. Information We Collect
We collect the following categories of information:
- Account & contact information — name, business email, phone, company, and the agent or product you express interest in (collected through our demo form and account sign-up).
- Content you submit — images, brand assets, prompts, and other inputs you provide to our AI agents.
- Usage data — pages visited, features used, device type, browser, IP address, and approximate location, gathered through cookies and similar technologies.
- Communications — emails and support requests you send us.
2. How We Use Your Information
- To deliver, maintain, and improve the Services.
- To respond to your demo request and contact you about BrandMorph AI.
- To process payments and manage your subscription.
- To detect, prevent, and address fraud, abuse, or security incidents.
- To comply with legal obligations.
- With your consent, to send product updates and marketing.
3. Legal Basis (EEA / UK Users)
Where applicable, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate interests (operating and improving the Services), and compliance with legal obligations.
4. AI Training & Your Content
Content you submit is used to provide the Services to you. We do not use customer-uploaded brand content to train our public foundation models without your explicit, opt-in permission. Anonymised, aggregated usage signals may be used to improve the Services.
5. Sharing of Information
We share information only as described below:
- Service providers — vetted vendors that help us operate the Services (cloud hosting, email delivery, analytics, payment processing) under confidentiality obligations.
- Legal & safety — when required by law, court order, or to protect rights, property, or safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice where required.
We do not sell your personal information.
6. Cookies & Tracking
We use cookies and similar technologies for essential site functionality, analytics, and to remember your preferences. For details, see our Cookie Policy.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.
8. Security
We use industry-standard technical and organisational measures — encryption in transit, access controls, and regular reviews — to protect your information. No system is perfectly secure; we cannot guarantee absolute security.
9. International Transfers
Your information may be processed in countries outside your own. Where required, we use appropriate safeguards such as standard contractual clauses to ensure your information remains protected.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Port your data to another service.
- Withdraw consent where we rely on consent.
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at agent@brandmorphai.com.
11. Children's Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated date at the top reflects the most recent revision. Material changes will be highlighted on this page or notified to you directly where appropriate.
13. Contact
Questions or requests about your personal information? Reach us at agent@brandmorphai.com.